Delivery

The orders done through our website www.doscafeterastienda.com can be delivered worldwide.
The order will be delivered in a carton box of which size will depending on the size of the products.
Delivery method will be established by destination. The buyer will have the access to the tracking of the order through a tracking number that our transport supplier MAIL BOXES will facilitate. The delivery of national and international orders will be done by MAIL BOXES.
Delivery time will vary depending on destination. The user will have the option to choose between two services: MBE Standard and MBE Express.
In case of not being able to contact the buyer in the address given, a notification will be left with the telephone number and address of the nearest office to provide a direct contact.
In case that the customer does not respond, the transport agency will try to reach the customer one more time. If they still cannot reach the customer, the transport company will contact DULSA S.L.U and we will contact the client.
The buyer, once received the “order confirmation”, will be able to follow up the order through www.mbe.es introducing the tracking number provided.

Delivery costs

Quotations:
SPAIN: -. Until 2 kg. ……. 4,5 €
-. Until 5 kg……… 5 €
-. More than 5 kg.: 0,7 €/ Kg.
Delivery options
Mainland Spain:
MAILBOXES STANDARD: 24 hours.
Balearic Islands
MAILBOXES STANDARD: 3 – 5 week days / MAILBOXES EXPRESS: 1 – 2 week days.
INTERNATIONAL:
It will be automatically calculated once the destination is chosen at the checkout. It will always depend on the destination country. If there are any doubts, you can always check the tracking number given by MBE. For any other inquiry, you can send an email to info@dulsa.es or through our telephone number +34 948 188 750.

Taxes

Retail prices will appear on our website www.doscafeterastienda.com and will be shown in euros (€) with VAT included (10%) in the Spanish territory. The calculation of taxes and VAT outside Spain will be automatically calculated depending on the chosen country on the checkout step. The buyer will always know the final price at the payment step.

Payment methods

DULSA – Dos Cafeteras gives three different payment options:
1. Credit card.
VISA
VISA ELECTRON
MASTERCARD
2. Bank transfer:
In a few moments, you will receive an email with our bank account information to make the transfer. You will have 48 hours to complete it, if we do not receive the bank transfer within the 48 hours, the order will be considered as cancelled.
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